Anton Bauer, Your Thought on Their Customer Service

I would say they have the best customer service bar none. I have a set of the 4 hr bricks for my HD100, and there was an issue with them not working right. I called the support number, fully prepared to wait on hold for a minimum of 30 minutes. Not only was the phone answered on the 3rd ring, but by a human- and he actually spoke English that I understood! They told me to send the mount back, and not only fixed the issue (Some smutz build up on the terminals), but upgraded it, and sent it back... all for FREE! They will not only have my business, but much respect too.
 
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