ANTON BAUER Digital 90/dual performance charger issues

[msjenkin]

I recently purchased the anton bauer digital 90 Vmount battery to power my Sony FS7. Also purchased the AB dual performance charger.
I am new to Anton bauer and v mounts in general so I am not sure how to diagnose the issues I am having.

I charged the battery once with no issues. I used the battery and put it back on the charger.
Instead of charging the battery, the charger lcd display shows a yellow border around the battery icon and --% instead of the charging percentage. When this happened, I thought it was an issue with the dual charger. So, I sent it back to B&H and exchanged it for a new charger, same model, Dual performance charger. Well the new charger came in today and the same thing is happening, yellow border around battery icon and --%.
I spoke with anton bauer previously and they said they are working on a manual for both devices as there is not one currently. So i have been having trouble finding out what is wrong.

Again, I am new to these batteries so it could be something obvious i am not aware of.

I attached some pics below.



The percentage stays at 26% on the battery, no movement.

 

[msjenkin]

I was able to navigate to this menu with the "touch screen" which by the way is barely a touch screen at all. It does not seem to be calibrated properly. When i press the screen, I see an indent about a half inch away from where i am tapping. Very strange.
It is mostly unresponsive, but sometimes will take me to the system settings screen which is different than the one posted above. But it seems random and very laggy.

Has anyone else had issues like these with this charger?