So I was on a shoot today (maybe I am still on set playing on my computer... maybe not), but we were using an AJA Ki Pro Mini for the first time. SDI out into the box, no other form of recording (which I was against.... the option to roll onto tapes in DVCPRO HD seemed like a no brainer as a backup).....
Anyway, we shoot an interview which fills up one 64gb card and a decent way into the second one. While setting up for interview #2 the footage gets dumped into the RAID and we get some error messages. -36 and some other ones. One was saying the disc was not ejected properly, one was saying the file format does not support file sizes this size etc etc. It also sometimes did not even mount the card on the desktop. VERY STRANGE.
Personally I feel that the multi-format card reader (usb 2.0) was a terrible reader to be sent out with the unit and I wish that I had brought my Lexar FW800 reader with for shits and giggles. Our sound guy had another reader that wound up working with no issues so we got those 2 cards transferred....BUT it is not over yet.
Hours later we are called into the office to see that each subsequent dump of footage from those same cards only contained 1 file each. Why this was not noticed on the dump of "card #3" is beyond me, but it happened. Anyway, I Ask Jeeves, and he points me to a Creative Cow post describing this very issue. (link will be added later if that is allowed???)
Basically somehow the Custom Clip Name setting was turned ON but the Custom Clip Number setting was not. So each clip was called CUSTOM and when you go to record your next clip, replaces the previous take because they have the same name. Why the default for Custom Clip Name is not to have Custom Clip Number also ON is crazy. If that is on, you can name your clip "Interview_MichaelBolton" and each time you stop and hit record again it will advance your clips to "Interview_MichaelBolton1...2...3"
Sure enough, we went into Media Menu 19.3 (I think it was .3) and it was Turned ON. And in 19.4 Clip Number was OFF.
I don't know if anyone else has had this issue, but now that I know what happened, I would like to know HOW it happened. Is there a way that in the process of the card freaking out with the shitty card reader it somehow lost its info on clip names and then overrode the setting in the Ki Pro Mini when it was inserted? Cards 1 and 2 are recording fine, Card 1 has problems in the computer and when it goes back into the Ki Pro Mini as "Roll 3".... all the clips (or in this case just the 1) is called CUSTOM.
Nobody went into the menu to change anything, we know this for sure. Just trying to hunt down the glitch that changed it all so AJA can look into it, and so that no one else suffers this tragedy as well.
Sorry for the rant, but when you send 4 interviewees home and then realize you only have their last take recorded.... you sort of freak out. It isn't even my shoot, and I will most likely get another shoot day out of the mistake, but I like the guys who's shoot this was, and hate that it happened to them so I'd like to get to the bottom of it for them.
Any advice on the matter would be greatly appreciated. And any forwarding to "the powers that be" would be even more greatly appreciated.
Time to wrap out the set.
Anyway, we shoot an interview which fills up one 64gb card and a decent way into the second one. While setting up for interview #2 the footage gets dumped into the RAID and we get some error messages. -36 and some other ones. One was saying the disc was not ejected properly, one was saying the file format does not support file sizes this size etc etc. It also sometimes did not even mount the card on the desktop. VERY STRANGE.
Personally I feel that the multi-format card reader (usb 2.0) was a terrible reader to be sent out with the unit and I wish that I had brought my Lexar FW800 reader with for shits and giggles. Our sound guy had another reader that wound up working with no issues so we got those 2 cards transferred....BUT it is not over yet.
Hours later we are called into the office to see that each subsequent dump of footage from those same cards only contained 1 file each. Why this was not noticed on the dump of "card #3" is beyond me, but it happened. Anyway, I Ask Jeeves, and he points me to a Creative Cow post describing this very issue. (link will be added later if that is allowed???)
Basically somehow the Custom Clip Name setting was turned ON but the Custom Clip Number setting was not. So each clip was called CUSTOM and when you go to record your next clip, replaces the previous take because they have the same name. Why the default for Custom Clip Name is not to have Custom Clip Number also ON is crazy. If that is on, you can name your clip "Interview_MichaelBolton" and each time you stop and hit record again it will advance your clips to "Interview_MichaelBolton1...2...3"
Sure enough, we went into Media Menu 19.3 (I think it was .3) and it was Turned ON. And in 19.4 Clip Number was OFF.
I don't know if anyone else has had this issue, but now that I know what happened, I would like to know HOW it happened. Is there a way that in the process of the card freaking out with the shitty card reader it somehow lost its info on clip names and then overrode the setting in the Ki Pro Mini when it was inserted? Cards 1 and 2 are recording fine, Card 1 has problems in the computer and when it goes back into the Ki Pro Mini as "Roll 3".... all the clips (or in this case just the 1) is called CUSTOM.
Nobody went into the menu to change anything, we know this for sure. Just trying to hunt down the glitch that changed it all so AJA can look into it, and so that no one else suffers this tragedy as well.
Sorry for the rant, but when you send 4 interviewees home and then realize you only have their last take recorded.... you sort of freak out. It isn't even my shoot, and I will most likely get another shoot day out of the mistake, but I like the guys who's shoot this was, and hate that it happened to them so I'd like to get to the bottom of it for them.
Any advice on the matter would be greatly appreciated. And any forwarding to "the powers that be" would be even more greatly appreciated.
Time to wrap out the set.