Adobe customers: check your credit cards accounts!

alaskacameradude said:
Me too. Just moved from FC Studio 3 to CS6. Was planning to stay with Adobe as I liked
PP CS6 more than FCP X. Now I'm going back to FCP as I'm not down with doing a 'rental'.
I don't like having my credit card 'on file' with anyone for auto withdrawal....this is one
of the reasons why.
Click to expand...
As well as that they lock you out of files created in CC.I love Adobe Products but also won't be jumping on the rental bandwagon.
 
So my bank is sending me a new credit card. Seems someone tried to use my credit card lately and they caught it... I got a letter from Adobe last week telling to be on the lookout. I think this is deeper than it appears. I'm not a CC user - I only have CS6 Master.
 
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Hidef1080 said:
So my bank is sending me a new credit card. Seems someone tried to use my credit card lately and they caught it... I got a letter from Adobe last week telling to be on the lookout. I think this is deeper than it appears. I'm not a CC user - I only have CS6 Master.
Click to expand...

Did you buy CS6 directly from Adobe using the credit card that has been replaced? It could also just be a coincidence. Credit card skimmers installed at gas pumps have become very popular in the past few years and any time you give your CC over to pay for something you run the risk of your CC # being stolen.


-Andrew
 
All the stolen passwords, still encoded (but not completely properly, it seems), and with unencripted password hints, have been freely released by the hackers. If you haven't changed your password, do it now. If you use it somewhere else, change that one too.
http://www.xkcd.com/1286/
(mouseover for some extra commentary; this is the other strip it refers to: http://www.xkcd.com/792/)
 
Both mine and my wife's cards were flagged by our bank for possible fraudulent activity (we both have a creative cloud account)... Could be a coincidence though.
 
Whatever the ins and outs of the case, I think the main damage to Adobe is far more likely to come through loss of customer trust rather than the actualities of the incident.

It appears their main concern in the early days was trying to downplay the incident - not act in the best interest of their customers. And when the fuller details start to emerge ( http://www.bbc.co.uk/news/technology-24740873 ) it's any hint of an attempted cover up that will cause real lasting damage.

I bought CS6 not that long ago, the CC move made me feel unlikely to carry on with Adobe when I next need to upgrade, and this just about clinches it.
 
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