DC
Cinematographiliac
ORIGINAL EMAIL RESPONSE FROM CINEVATE:
Sorry for not getting back to you on DVXUser, I'm afraid I simply just don't have the time to keep an eye on the different external forums that are there. Life is pretty busy here at Cinevate as it is
Yes, the HPX170 is notorious for being off-center, both the CCD as well as the bottom plate. The Brevis was designed to accommodate pretty much any off-center issues that we could think of - until the HPX170 got released.
I know it's small consolation, but you're not the only one, there has been a storm of complaints about it at at Panasonic and they have been issues vagues promises of doing some sort of fix. Personally, I think it should be a warranty issue, similat to Sony's EX1 problematic optical system.
Best,
Hubert Den Draak
www.cinevate.com
1-647-723-2664
EMAIL FOLLOW-UP AFTER CALLING CINEVATE
Nice chatting with you just now. We can exchange your plate for the new model with the 3 slots for the cost of shipping ($29.00). Just PayPal us that amount into our account there sales@cinevate.com, and be sure to leave a note in the comments box it's for the new base plate; also please confirm the shipping address. We'll have it overnighted as soon as the old plate gets here
Cheers,
Hubert
www.cinevate.com
1-647-723-2664
Big thanks to Hubert and Dennis! Any others who experience this problem now have options.
You seem to think that going to a machinist is a terrible thing.
Oh, not at all. I've studied my baseplate and the area where the extra slots would go have already been machined out larger than the middle slot, but not all the way through the top. So I wasn't sure if a machinist could actually create what I need with this particular baseplate. Dennis (below) seems to indicate it would work. Anyway, I appreciate your suggestion.
The Proteus base plate does have about 8mm side to side adjustment to get things perfect....it's done by loosening the links and moving the entire plate assembly left or right as needed.
Yes, I have noticed that and have maximized this adjustment but it is still not enough for the HPX170.
If you need more adjustment...here's more:
We have since modified the Proteus base plate so it has three, instead of one slot for the camera mount fastener machined all the way through, and widened slightly. The previous part had relief slots there to cut weight, but not machined all the way through so we could maximize stiffness. The extra two "new" slots are normally covered up but if you need to use them, just use a razor to cut the cork over the appropriate slot.
If your Proteus base plate is one of the previous designs, give us a call and we'll provide the updated part on a cost recovery basis for the part and shipping. Otherwise, yes, a machinist with a mill and about 2 minutes could run the old base plate for you.
Ah ha! So I have the old version of the baseplate! I think I'd rather just get the new baseplate from you, Dennis. :thumbsup: It's also great that the slot diameter has been widened slightly as it was usually kind of a pain to screw in.
Once I get the new baseplate, I will post the results on here and (hopefully) put a rest to this problem.
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