HPX170 5yr ext. Warranty_did yours go thru?

[Sneakle]

Just wondering if anybody else is having problems with registering online for the 5yr extended warranty. Its a separate program from the regular warranty and you have to go to http://panasonic.biz/sav/pass_e to do it. Not taking my serial number.

 

[Spec-Comm]

Hey Sneakle,

Assuming that you're in the USA, is the model number on your box AG-HPX170PUJ? If it's different, it may be grey market.

If the model number is correct, I would PM Jan at Panasonic who is pretty active on the boards here and give her your serial number. She can check with a list of serial numbers to see what the status is.

Andrew Hoffman
Vice President
Specialized Communications Corp.
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858 (US)
301-790-0103
Fax: 301-790-0173
andrewh@spec-comm.com
www.spec-comm.com

Please visit our new online store at ( http://www.spec-comm.com/store ). New products being added daily!

 

[Sneakle]

Yes that's the model # I have. Thanks for the suggestion; I'll follow up.

 

[Paul Llewellyn]

When I go to the site it asks for a service pack number to register. Is this right? Am I on the right page, as I don't have anything like that with the camera.
I have the HPX171E.

Thanks

 

[Gary Senda]

When I go to the site it asks for a service pack number to register. Is this right? Am I on the right page, as I don't have anything like that with the camera.
I have the HPX171E.

Thanks

You should have received the service pack certificate with the camera (out of the box): it seems like a little rigid brochure. In the second page there is what you're looking for

Gary

 

[Paul Llewellyn]

Hmm, I didn't get one of those. Is it big? Bigger than the operating instructions quick guide?

 

[delaro]

it wasn't with my HPX171e but my seller printed me a mail he received with the number i should call in france to activate the warranty. i called and a woman gave me all the numbers.

 

[Gary Senda]

Hmm, I didn't get one of those. Is it big? Bigger than the operating instructions quick guide?

Mine is exactly the same size. Anyway you can phone to the panasonic distributor of your country and they will send you the codes via email

Gary

 

[Paul Llewellyn]

Hmmm, I got in contact with my seller and they sent me a service pack in the post. However, this pack is named the "Panasonic premium 5 day turnaround service registration pack", and insideonpage 3 the camera in the supported products box is the HVX200E.

 

[wgzn]

mine went through just fine.

kind of a strange process - obviously design by japanese and retooled for english

 

[DC]

Mine also went through with no problems.

 

[singleframe]

that site is horrible. wtf, so amateur. i could not log back in -- it already forgot my log-in name.
and now i can't go back to any page to log back in.
is there any workaround?
why can't there be a US and A version??