Brand new cam + idiot = scratched lens. Repairs in Australia?

F

foob

New member
it's been less than 4 hours since the battery has been charged for the first time.

I have scratched the lense on my AG-DVX102B. (same as AG-DVX100B for the PAL market)

Simply by trying to fit the lens cap on securely and it slipping. The lens cap is fiddly and it slipped as I was trying to get the thing to stay on securely.

I honestly can't believe I've done it :( I was just going through the manual religiously, trying out the new features carefully. All was going great. I had recorded some stuff and I was sooo in love with the cam.

Feel free to call me an idiot, I deserve it.

What I want to know now is how much it'll cost to repair it :(

I guess I'll give Panasonic Australia a call tomorrow, but I don't think it's gonna be nice. Are there third parties that repair these things too? Either that or I need to sell it, stating that it has a small scratch on the beautiful lens...

A mere few hours of playing with the machine.
I feel like dying...
 
It may not be scratched, it may simply be plastic residue from contact with the lens cover.

I have had what I thought was a scratch on one of my DSLR lenses, it didn't budge when I ran my finger over it to see if I could feel the depth of it, but I was able to completely remove the "scratch" with a lens pen.
 
Hi THoff
I tried wiping it with a special clean lens cloth (Pec Pad).

I took care not to even get my oils on the part of the cloth I would be using to clean it.

My heart sank.
A small scratch remains :(
 
Ouch. A tough lesson, but another example of why a UV filter should be placed on that sucker immediately.
 
i've heard that if you use the ND filter (s) you can make a very very small scratch unnoticeable in the footage.
 
If memory serves me correctly, i read somewhere that the front bit of glass is just flat glass to protect all the stuff behind it, so it should be a pretty simple and cheap thing to replace/take out and clean, i would remove it myself and have a look, but then again i "break" plenty of stuff myself that i shouldn't.

Hold on, i'll take mine out and have a look inside... and see what that bit does...
 
Hi Foob,
The same thing happened to one of my work cameras - new camera, someone slipped while fitting the cap, then we found what looked like a scratch on the lens.
Lived with it for a couple of months, and it had very little effect on the footage, then I bought a lenspen for my own cameras, and decided to try it.
Came off on the second pass.

I doubt that your lens is actually scratched, so get a lenspen (www.lenspen.com), they are quite cheap and very versatile, so it will be money well spent even if it doesn't fix the camera this time.
Hope this helps.
 
yeah, it does take quite a bit of force to scratch a lens with a plastic lens cap. that type of plastic is definitely much softer than optical glass so i would try the lens pen idea.
 
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