DON'T FREAK OUT - Note on new Firestore Firmware

So I JUST got back from my first big shoot with my new HVX -
We were in a studio for about 14 hours today - from arrival to breaking down and leaving.

We shot with the Firestore, using the new firmware.

In an effort to avoid the mxf file corruption problems people have mentioned (I'm using a Mac) I decided to record Quicktime files intead of MXF. Most of my shots were under 2 minutes, so losing the clip spanning wasn't a big deal for me.

We were shooting 24P - so I was thrilled at the prospect of having 4.5 hours of shooting time on the drive.

After the first few shots we had a break, and I switched the camera over to check out my shots (I was still a little paranoid about the Firestore since I'd never used it on a shoot before).

My footage looked great - BUT - it was silent.
I felt like someone had just punched me in the stomach.
Then I noticed the FS100 said "AUDIO MUTE" when I played back a clip.

I was HOPING this meant the audio was there, but it just wasn't playing back.
But I had no way to confirm that.

So long story short - I wound up shooting MXF files the rest of the day at the full 60fps.
When I recorded those the Firestore played them back fine, audio and all.

First thing I did when I got home was check out the QT files on the drive.
Sure enough - they have audio, and they look and sound perfect.


SO - if you are shooting 24PN on the Firestore with the new Firmware, just know that the drive will not play back the audio on the files - but it does record audio.
I'm about to go through my manual and see if I can find any detail on that.


THE MORALS OF THIS STORY ARE AS FOLLOWS:

1) Always take your manuals with you if you're using new/unfamiliar equipment.

2) If you're shooting with a Firestore - have a laptop and a 6pin - 6pin firewire cable with you so you can check your clips if you need to.

3) Check your shots at the start of the day as soon as you can - not after you've shot entire sections and let actors go home.


I didn't do any of those three things - and the rest of the day I had it hanging over my head, because I had no way of knowing if the first part of the day had been completely wasted.

But - we moved on - kept shooting - and got most of what we needed to get done.
We'll see how it cuts together - but for now, I'm just happy I didn't ruin the shoot.

:thumbsup:
Damn I'm beat.
 
Luis Caffesse said:
First thing I did when I got home was check out the QT files on the drive.
Sure enough - they have audio, and they look and sound perfect..


you didnt have a computer on site?
 
respect man, that you went out for a whole studio day without having tested the new firmware and workflow...!

Happy that it worked for you..sometimes you just have to be lucky..!

p.s.does FCP like the quicktime files?
 
From page 40 of the 3.0 User Manual that's on the disk you were sent.
"Audio is Muted During DVCPROHD 720 PN Playback. The audio is recorded. The LCD’s playback screen displays AUDIO MUTE."

Lesson; always without exception RTFM and spend a day testing new hardware and software BEFORE going into production.
 
David S. said:
Those damn manuals.

Why do they print them anyway?

A waste of trees.

glad it worked out

LOL! Why, indeed?! LOL! What's worse is, I'm the one to usually start with something new by breaking it before reading anything...
 
Hey - I'm not proud of it - just thought it might help out someone who found themselves in the same situation.

This shoot was kind of thrown together - I had quite a crash course in the new gear, and I thought I'd covered all my bases. however, the one thing I didn't do at home before hand was play back clips off the FS-100 through the camera.

I shot a bunch of test footage before (with the new firmware), and I dumped it off onto my Mac, and played it back on the computer - never had a problem. So when I got on set and didn't hear the audio it threw me for a loop.

That was when I realized 2 major failures had occurred - not only had I not brought a manual, but I had forgotten a 6pin - 6pin firewire cable. That was the most annoying part about it - I had the computer on set - I just couldn't hook up the FS-100.

Thankfully it all worked out well.
But yeah - not my proudest moment.
 
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