Europe promotion ?

I am also waiting for my cam.
I entered the dates on the 2nd of april, won, but heard nothing again.
I hope this was not a stupid promotion thing, cause i think a lot of people would be really pissed!

Did ANYONE rceive the Kata and battery yet?
 
Wonder if anyone else trashed the flyer without reading it!

It took me some time to work out what this damn voucher number was that the web application form requires, as theres no explicit explanation on the site e.g. enter the number below from the voucher that came with your new HVX200!.

Emailed Panasonic Europe to ask whether I can still claim as I legitimately bought their Cam, however Im still waiting for any response (no surprises there then).

My dealer (CVP) were real helpful and contacted Panasonic on my behalf but it doesnt look good so far. Pah.. serves me right I guess.:crybaby:
 
I've emailed the Panasonic address provided, but it was rather generic (info@pana...) so I doubt it will reach the right people unless they are very thorough.

Hopefully Jan has some good contacts and can help resolve this!
--
Mark
 
I also emailed Panasonic the night I entered the voucher. I had a response to say that they had indeed received my registration.

I havent chased it any further as I do remember reading somewhere that it could take them at least 2 weeks to get to sending the goods out.
 
antonpeter said:
Thanks, then it was not in my Box. I will contact my dealer.
Click to expand...

Look at the conditions. It says:

This promotion is only valid for the following twelve countries:
Austria, Belgium, Denmark, France, Germany, Great Britain, Hungary, Italy, Norway, Poland, Spain and Sweden.

So The Netherlands are not in that for some reason...
:angry:
 
Just to be clear, many of us are eligible but are not able to register on their web-page due to an 'issue' with our voucher numbers not being recognized.

Hopefully they will resolve the issue before the promotion ends so we have an opportunity to take part in this very welcome offer!

Thanks
Mark
 
Out of the blue, I just received a call from Panasonic in Germany. They were very apologetic and said they had not been able to narrow down the issue yet, but if I emailed all my details to them (Voucher number, Serial, Dealer, Address etc etc) they would do the rest.
(Assuming its OK to post the email address here, its info@panasonic-broadcast.com)

I am very impressed with this level of service, in my experience this is virtually unprecedented with large corporations - kudos to Panasonic for having great teams all over the world (Jan has already been on this thread to offer her help) working to support your customers - it really is hugely appreciated.

Thanks
Mark
 
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In the Netherlands there is no support for this nice offer. No Voucher nothing. I called the dutch importer “sorry no support in NL, its something of Panasonic Europe” But hé The Netherlands is Europe, O sorry no support bye!

Help! I am also a european and a PAL user.
 
Hi Guys,

It appears than many of the Panasonic folks are on their way to the US for the NAB, which has taken some of the folks that I know out of the loop. While I have not read the offer in depth, if it does have defined countries then it wouldbe only available in those countries, for whatever reason. We have similar circustance here in the US, we have promotions that are not available in Canada or Puerto Rico.

Patience, when I see them I will ask, but in the meantime, go back and look at the offer and make sure your country is on the list.

Best,

Jan
 
Thanks for your post Jan,

On the promotion website there is "First 750 European customers", no list of countries there.

Being a proud owner of the HVX200 I hope you get a positive reply for me.
Best,
Anton.
 
Hi Anton,

Its certainly dissapointing that you were left off the Euro list, but in the spirit of solidarity with our Dutch friends, if I do get the free items sent to me, you can have the bag :-)

I already bought a nice bag for my HVX and although the battery is certainly needed, I won't really need the bag.

So if the shipping from London is worth it to you, the bags yours!
--
Mark
 
Hi Mark,

Thats a nice offer Mark.
First off all I hope that Panasonic let me make my registration.
If that don't work I like to have your bag very much and shipping cost are no problem.

Bye,
Anton.
 
mark.burton said:
Hi Anton,

Its certainly dissapointing that you were left off the Euro list, but in the spirit of solidarity with our Dutch friends, if I do get the free items sent to me, you can have the bag :-)

I already bought a nice bag for my HVX and although the battery is certainly needed, I won't really need the bag.

So if the shipping from London is worth it to you, the bags yours!
--
Mark
Click to expand...

I sent them a mail today about my registration.
I'm in the same situation as you Mark, Already got bag but well needing the extra batt.
Anyone for a bag if i ever get it ?
-matt
 
Result !

Dear Mr. Burton,

please find below your successful registration.

I am very sorry that the system seemed to not accept you.
We will try to fix this asap.
Please accept our apologies for your troubles.

Thank you for your interest in the AG-HVX200.

Best regards,
Larissa Sybon
 
Got that reply from Larissa too this morning - more top support from Panasonic Europe.

4mat, I was slightly confused about the 'Mr Burton' bit in your post, but looking at your profile I see we have the same surname :-)

Mark
 
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