Lectrosonics Kit from B&H

I know that I for one am not here to disparage or denigrate anything or anyone. I dont think you'll find an aggressive statement anywhere in my previous post. And after this, I will try not to post in this thread again, because it is becoming something other than what it should be.

"I'm perfectly willing to concede we're not a boutique shop and may not offer the level of hand-holding and coddling some seem to think substitutes for experience and knowledge."

Quite honestly I do not believe I misinterpreted what you posted in any way - feel free to retract what you said, but please don't insinuate that I can't read. If anyone feels I'm being unfair in saying this, please comment so that a reader of this thread would not be given a lopsided view of the opinions expressed here. The beauty of this forum is that it truly enable freedom of expression.

I certainly don't deny Mr Posner the right to defend his company, but in the same way, we the customers have every much as right to criticise, debate, and discuss our service and equipment providers. Our opinions and purchase decisions are, after all, what keeps companies like B&H afloat.

We don't celebrate Thanksgiving here, but thanks anyway.
 
Hello All,

I just have to jump in here. I have been quietly assembling a nice video and photo package over the last several years and wish to thank the DVX contributors for sharing their knowledge, and in particular, the audio board.

So having owned businesses for over 20 years, I know something about purchasing and vendor performance. When I first began purchasing equipment, everyone said EVS (Rush) was the best, so I gave them a try. Well, I can assure you Rush was a great nickname for him as he was opinionated, arrogant and in a rush. Then I turned to some other vendors, some of whom were sole source of the equipment I wanted. One in particular acted like it, not returning my phone calls for a week and then taking over a week to ship my order from stock..this is a name all on the audio board would recognize.

Then there is B&H. I order from them and the stuff shows up...every time. Yes their sales support is a little week, but I try to do my research before I buy so it isn't a real problem for me.

I can tell you of the great service they gave me when my Canon 5D showed up DOA. They helped me with a quick turn around replacement which involved some effort to show the right dates so I could recieve my Canon rebate. They also paid for overnight delivery service. Yes they are big, yes they are impersonal, but whenever I call them, they get it done for me without fail.

I prefer to do local business and attempt to do so whenever possible, but performance matters to me also.

Sincerely
Grant Gormley
Visual Services Inc,
 
You must log in or register to reply here.
Back
Top