Authorized Dealers - Where to buy

[Barry_Green]

As of 11/23/06, the following are some of the many AUTHORIZED PANASONIC DEALERS in the US:

ABEL CINE- DVXuser discount applies
http://www.abelcine.com

ARMATO'S PRO VIDEO
www.armatosvideo.com

AVS
www.avs.com

B&H
http://www.bhphoto.com

BIRNS & SAWYER
www.birnsandsawyer.com

CINEQUIPT
http://cinequipt.com/

Digital Video Group - DVXUser discount applies
http://www.digitalvideogroup.com

FULL COMPASS - DVXUser discount applies (if bought from Shawn Tallard, be sure to ask for Shawn)
http://www.fullcompass.com

GREAT NORTHERN VIDEO
http://www.greatnorthernvideo.com

PROMEDIA - DVXUSER DISCOUNT applies
http://www.promediamemphis.com

ROSCOR
www.roscor.com

SAMY'S
http://www.samyscamera.com

SPECIALIZED COMMUNICATIONS
http://www.spec-comm.com

STUDIO EXCHANGE
http://www.studio-exchange.com

WILLOUGHBYS
http://www.willoughbys.com



As of 11/25/06, the following are among the many NOT AUTHORIZED DEALERS:
A&M Photo World, www.amphotoworld.com
Abe's of Maine, www.abesofmaine.com
Banana Boat Camera, www.bananaboatcamera.com
Beach Camera, www.beachcamera.com
Best Buy PCs, www.bestbuypcs.com
Best Digital Online, www.bestdigitalonline.com
Best Price Cameras, www.bestpricecameras.com
Brand Namez LLC, www.brandnamez.com
Broadway Photo, www.bwayphoto.com
Butterfly Photo, www.butterflyphoto.com
Buydig, www.buydig.com
California Cellular, www.californiacell.com
Cameras & Electronics, www.camerasandelectronics.com
Central Digital, www.centraldigital.com
Century 21 Electronics, www.century21electronics.com
Chumbo Corp, www.chumbo.com
Computer Online, www.computeronline.com
CompuVest Corp, www.compuvest.com
DBuys, www.dbuys.com
Digital Delivered, www.digitaldelivered.com
Digital Liquidators, www.digitalliquidators.com
Digitally Unique, www.digitallyunique.com
Digital Mega Store, www.digitalmegastore.com
eCost, www.ecost.com
Electrified Discounters Inc., www.electrified.com
Etronics, www.etronics.com
Express Cameras, www.expresscameras.com
Monitor Outlet Inc., www.flat-tv-mounts.com and www.monitoroutlet.com and www.nettv-store.com
Foto Connection, www.fotoconnection.com
I Buy Digital, www.ibuydigital.com
Infiniti Photo, www.infinitiphoto.com
Inoax, www.inoax.com
Leo Barnet, www.leobarnet.com
Mr. Accessory, www.mraccessory.com
NewEgg, www.newegg.com
Onix Electronics, www.onixstyle.com
PC Nation, www.pcnation.com
Atman Inc., www.pccrush.com
Preferred Photo LLC, www.preferredphoto.com
Prestige Camera, www.prestigecamera.com
PriceGrabber, www.pricegrabber.com
Profeel Marketing, Inc., www.profeel.com
Projector.com, www.projector.com
Real Deal Shop, www.realdealshop.com
Red Tag Savings, www.redtagsavings.com
Sunshine Electronics, www.shopsunshine.com
The Twister Group, www.thetwistergroup.com
Trio Computers, www.triocomputers.com
Tri-State Camera and Computers, www.tristatecamera.com
TV Authority, www.tvauthority.com
TVs Depot, www.tvsdepot.com

Note: an unauthorized dealer does not necessarily mean a scam shop, although all scam shops are inherently unauthorized dealers. Some good companies are on the unauthorized dealer list, but some very bad "Crooklyn" scam shops are on there too. For U.S. customers, buying from an authorized dealer ensures that you will get the full manufacturer's warranty, as well as the free "Magic Bullet Editors" software and the DVX Book/DVD, and any rebates and special promotions.

If you buy from a non-authorized dealer, you may or may not get the manufacturer's warranty. *If your box does not include the "Magic Bullet For Editors" software or the DVX Book/DVD, you *will not* have a US warranty, and you will *not* be eligible for the rebate. And if you buy from a "scam shop" you'll be lucky if you get anything at all other than a headache and the knowledge that you've willingly given your credit card number to a "business" that makes a regular habit out of lying to and cheating its customers.


And for those who are still tempted, who they'll save a few bucks by going with the non-authorized reseller, we recommend you check out a few sites:

http://www.resellerratings.com - here you can read reviews on the aforementioned stores, and decide if they're really the kind of place you want to spend your money,

and

http://www.panix.com/~donwiss/pictures/BrooklynStores - here you can see pictures of the storefronts for some of these places, and *really* decide if they're the kind of store you want to send money to.
Manhattan storefronts, at http://donwiss.com/pictures/ManhattanStores/
Camera stores in other locations, http://donwiss.com/pictures/OtherStores/

[Pookiehead]

I bought a DVX from buydig.com and have had it serviced under warranty.

Admittedly, I thought it was an authorized dealer at that time-all went well. maybe it WAS? hmm. I've never had the repair place ask me about where i bought it from. they just want a receipt to confirm the date.

Anyhow, nothing unusual about it.

I bought another camera, paid about $400 more from Armatos, and that is fine also.

Anyone (from the retail industry-"good boys" and the "graymarket" folks, no heresay) with details on what exactly "graymarket" is, it would be nice to know. Have heard lots of interesting theories on this..

[Unclemort]

Pookiehead, I also bought my DVX-100 from Buydig and got major warranty work performed [ new drum + ] ! Has anyone in the forum not been abe to get warranty work on their DVX? In regards to explaining what gray goods are.........................I used to own and operate a electronic accessories wholesale co. We were lowballers......We sold tons of Maxell and TDK audio tape at 7-10 % over cost! We had gray goods competitors who would set up shop in any country where they could buy direct from the U.S or Japanese manufacturer at a ridiculous discount because of the real buying power of the nation [very depressed economies] ...........read " Africa " These new african companies would then ship millions of $ of product to their parent companies in the USA via container ship! They would often be able to sell the identical product with a different wrapper for less than what we bought the products for as a major legitimate wholesaler and still be able to make a 20% + margin!!! The principle is basically the same with any product!

[Rogue Crew]

Pookie, Mort,

Did you have any problems with the actual purchase at Buydig? Get the run around, late and/or overpriced delivery?

[Unclemort]

I know that most of the guys at Buydig can seem aggressive because they're from Jersey and New York area, but it's just an accent !!! They seem very busy on the phones taking orders! I've had nothing but very good experiences with them..............They even replaced the original camera [DVX-100 ] after20 hours .......Got a flashing Warning signal that wouldn't go away! I shipped it Next day Fedex and they shipped at no charge Next day Fedex back! Oh well I was and might still stick to the authorized Panny dealers in future because of the constant warnings on this forum about dealing with the 'Others' ! But Buydig has been very cool to me ! They are not like dealing with Rush............not anywhere near as knowledgeable but appear to be good businessmen!

[Haakon]

How about www.studio-exchange.com? They say they are an "Panasonic dealer" - are they authorized?

[araujofh]

Here is another one for UK and rest of Europe:

http://www.videoactionpro.com/

All the best

Fidel.

[Bischofftep]

Another for the US:

http://www.fullcompass.com

[Barry_Green]

Studio Exchange is authorized.

[bilgami]

can i buy a warranty for my cam from a store that did not sell me the camera.