Upload Process - Report issues here

[Larry Rutledge]

Since this system is fairly new we've run into a couple snags, which I've tried to resolve as quick as possible. However, during the process I have received multiple messages for each issue as people run across them. To help centralize this process, I'm creating this thread to track issues and eliminate multiple reports of the same issue.

If you come across any issues, or have questions about the system, just post them here and I will respond to them as quickly as possible.


Issues reported to date:
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1. Typo - Last checkbox references "HorrorFest" (Resolved)
2. 200 MB upload limit (Resolved)
3. Upload filename limited to 32 characters (not resolved at this time, compatibility issue, still testing)

Thanks,
Larry

[Wild Imagination Films]

Looks like it's gonna be a long night watching the films upload. Hope you can fix the filename size limit.

[Larry Rutledge]

No worries on the filename, it renames it to the correct full name based on the values you entered into the form (real name, dvx user name, title). Send me a note when the upload finishes and I'll check the server to make sure it's there.

Peace,
Larry

[Nicolas]

Due to copyright problems, we're out. Sorry. Next time, maybe. ;)

[Larry Rutledge]

What? Wait? Why? Is it just because of copyright music? If so, one of our talented composers could probably provide you with pre-made music they have. You have until Thursday morning to get the file uploaded (still time to fix it).

If you decide not to do that, you can still leave it in as a non-competition film (exhibition only).

[Nicolas]

Have you seen the film? Please do so, it's less than 4 minutes.

[jeremytuttle]

Do exhibition only. Let us see it.

[givemefood]

I have attempted 4 times and right in the middle of the upload, the connection to ur server goes down. My internet connection has been fine.

[Larry Rutledge]

That's strange, there are no connection issues that I am aware of. I have been connected to and working with my server all day, and several others have successfully uploaded.

Can you tell me what OS/Browser you are using? Also, do you have any other background processes (Particularly Screen Savers if you are on Windows) that might be interrupting the progress? I know one person had trouble uploading until he disabled his Windows Screen Saver.

If that doesn't answer it, let me know and I'll create an FTP connection for you to upload directly (just be aware, it is slower).

[givemefood]

Well i tried again, and it failed just now. Im on professional win xp and i have been using firefox.