Results 1 to 4 of 4
  1. Collapse Details
    Issues with Closed Captions
    #1
    Senior Member John Foundas's Avatar
    Join Date
    Nov 2010
    Location
    DC MD VA
    Posts
    808
    Default
    Having an issue with closed captioning...

    I have dropped in the CC files and exported from the timeline as a MP4. Check the file via QT Player and everything is fine.
    Client wants to use these internally via Windows Media Player. So, I used Wondershare and converted the file to .wmv

    Windows Media Player is not showing the files. Been in a hamster wheel for hours. Is this another age old Apple vs Microsoft pissing match? Anyone have a work around or experience delivering CC video from X to wmv?

    Thanks!
    Foundation Digital Media
    foundationdigitalmedia.com


    Reply With Quote
     

  2. Collapse Details
    #2
    Senior Member
    Join Date
    May 2015
    Location
    Central NY
    Posts
    2,227
    Default
    The .mp4 should play just fine on a Windows computer unless it was a codec like Prores in am .mp4 wrapper. Good old h.264 and AAC with embedded CC in an .mp4 wrapper should be fine in any recent (windows7 or newer) media player. Got a link to the file? I can test for about 4 working days before I nuke the last of my win7 computers for win10.

    You could ask if they will install VLCplayer (free and open source) which should handle any oddities https://www.videolan.org/vlc/index.html


    Reply With Quote
     

  3. Collapse Details
    #3
    Senior Member John Foundas's Avatar
    Join Date
    Nov 2010
    Location
    DC MD VA
    Posts
    808
    Default
    Thanks G,

    It's a rather large global company so asking them to augment their current internal system would be problematic.
    It was a h264 wrapped in mp4. Very odd. They ultimately settled on burning the captions in like open subtitles rather than continue down the rabbit hole.

    One thing I did notice was after the file was created I attempted to transcode to .wmv file via Wondershare. It basically stripped all CC out automatically. Weird
    Foundation Digital Media
    foundationdigitalmedia.com


    Reply With Quote
     

  4. Collapse Details
    #4
    Senior Member
    Join Date
    May 2015
    Location
    Central NY
    Posts
    2,227
    Default
    wmv should support subtitles too. Still odd that they didn't work as .mp4.


    Reply With Quote
     

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •