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    #11
    Senior Member Bubble's Avatar
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    Quote Originally Posted by Dan Keaton View Post
    Dear Smoki138,

    if you need DNxHD, then:

    Please go to our website, www.convergent-design.com, then login (click on the arrow in the upper left hand corner), then click to Account, then My Devices, then click on the link to add DNxHD.

    Respectfully,

    Dan Keaton
    Convergent Design
    Dan,

    I did. The moment you click on generate the key, it will has that error.



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    #12
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    Quote Originally Posted by Mitch Gross View Post
    Unlike any other camera system -- with the exception of expensive specialist high speed systems such as Phantom cameras -- the combination of the VariCam LT & the Odyssey7Q+ provides uncompressed RAW high speed material. Every other non-specialist system compresses the signal in some way. It's the highest quality 2K240p one can get without spending a LOT more money.
    That is excellent news!!


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    #13
    Senior Member cuervo's Avatar
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    Has anyone tried the DNxHD codec? With the O7Q+ connected to my PMWF5, both via SDI or HDMI, I get a bar across the screen at approximately the lower thirds position. I filed a ticket with CD customer support.


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    #14
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    Dear Cuervo,

    We are looking into this.

    Respectfully,


    Dan Keaton
    Convergent Design


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    #15
    Senior Member cuervo's Avatar
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    Quote Originally Posted by Dan Keaton View Post
    Dear Cuervo,

    We are looking into this.

    Respectfully,


    Dan Keaton
    Convergent Design
    Thanx Dan...always on top of things. I didn't want to trouble you, again, but, did file a ticket.


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    #16
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    Same. Error

    You are not authorised to view this resource.

    smoki138, did you fix that issue ?
    Thank you


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    #17
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    Dear Olivufu,

    I have been attempting to duplicate this error.

    I go to our website, then login.

    Then I click on Account, then My Devices, then click on the link to go to the DNxHD authorization page.

    I have tried it in Windows 10, in Microsoft Edge, in Internet Explorer 11 (11.0.43) and Chrome and they all work.

    Please let me know if you are doing it differently.

    Also, if you need the DNxHD authorization code, please send me a private message with your devices serial number.

    Much to our surprise, we have two reports of people using the DNxHD (after they have entered the DNxHD authorization code successfully, and then they see a gray line in the monitor, and this is also in the recorded file.

    I have alerted our engineers about this issue.

    Respectfully,


    Dan Keaton
    Convergent Design.


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    #18
    Senior Member Bubble's Avatar
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    Dan,

    i use firefox. Let me try chrome to see if that make any different.


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    #19
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    May 2012
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    Hi Bubble,

    same situation here with DNxHD activation.


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    #20
    Default
    Yep. Same error. You are not authorized to view this resource.

    Using Windows 10 Pro with Edge. No luck.


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