playstation login won't work.
i go to the computer and try to login. i get this message: The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.
i go to my email and change the password.
it takes me to my account. i click on a movie to stream. that takes me back to the sign in screen.
i try to sign in and get the same error: The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.
does anyone know what to do?
Thread: netflix login error?
Results 1 to 10 of 13
07-17-2011 04:17 PM
07-17-2011 04:22 PM
It's been giving me the same issue for about 5 days now. I have no idea. For some strange reason, it keeps me logged in on safari, but won't let me login on firefox. Keeps me logged in on my blu-ray player too, so I haven't spent much time trying to fix it.
07-17-2011 06:47 PM
- Join Date
- Jul 2011
wtf do i do, netflix wont pick up and they will not help over email?
07-17-2011 09:35 PM
I think it started when they announced prices going up. Could be an overload of people trying to cancel/change their membership. It booted me when I tried to go to "my account" to do that very thing. I clicked on the link in the email to change passwords>changed it, and it let me stay in, but only in safari.
07-17-2011 09:39 PM
Yep, can't sign in- " higher than normal call volume than when we're not f8cking up" message on the phone.
Could this be part of the "new subscription plans?" DVD, Streaming, Both, or Nothing???
07-18-2011 03:04 PM
okay, now it's getting crazy. i can't stream movies again, but that's not the worst part.
i login and it says the shipping address may not be valid. (it hasn't changed)
i then get this email saying that the dvds they shipped were undeliverable. but i'm not supposed to get any dvds! i already have two out.
and the dvds they supposedly sent weren't even in my queue!
what the hell is going on here?
07-18-2011 04:11 PM
Ghost in the machine???
Mine's working... for now...
07-18-2011 04:21 PM
Just let me log in on firefox. Seems to be working for me now