Hey, Guys. If you notice any problems please read this thread here to find out what to do.
IF A FILM DOWNLOAD DOES NOT WORK OR THE FILM DOES NOT PLAY PROPERLY:
Try downloading the film a couple of times first. There are multiple servers, so this will help Larry to know if the issue with a particular film is on one server or all.
Please post in this thread the film you had trouble with, and the nature of the issue, and then pm Larry R to let him know the issue, and post that you have done so in this thread as well. This is to avoid multiple pm's over the same issue.
IF YOUR FILM'S DISCUSSION THREAD LINK IS NOT WORKING OR IS INCORRECT:
Please PM Larry R to let him know. PLEASE PROVIDE THE LINK IN YOUR PM TO LARRY, SO HE DOES NOT HAVE TO HUNT THEM DOWN.
IF YOU ARE UNABLE TO LOG IN IN ORDER TO VOTE:
Please post here that you are unable to log in if you should be able to. Larry will monitor this thread periodically and will get you taken care of. In the meantime, continue viewing the films, and providing feedback. Larry will let you know.
ANY OTHER ISSUES:
Please post them here in this thread. Someone will either take care of the issue, or will let you know what to do or who to contact to get your issue resolved.
Thanks for your patience. Please understand that we had a turnaround time of 12 hours yesterday from viewing closing to the films going live, and (as always) there are bound to be some problems.
PLEASE JUST TRY TO REMAIN PATIENT, AND CALM, AND WE WILL DO OUR BEST TO RESOLVE ALL ISSUES AS QUICKLY AS POSSIBLE.
PLEASE POST YOUR ISSUES HERE IN THIS THREAD FOR THE BENEFIT OF EVERYONE, AND TO HELP MAINTAIN SOME ORGANIZATION.
WHEN POSTING AN ISSUE, PLEASE PROVIDE ALL INFORMATION THAT YOU CAN (LINKS, ETC) SO THAT WE CAN SOLVE THE PROBLEM AS QUICKLY AND EASILY AS POSSIBLE. NEGLECTING TO DO SO WILL ONLY DELAY OUR ABILITY TO GET ISSUES RESOLVED
PLEASE ENJOY THE FESTIVAL
Results 1 to 10 of 33
03-10-2009 08:53 AM
03-10-2009 09:29 AM
Can't Download FALLING UP, it sends me to a Download Error page and that "File [Falling_Up-puckthemad.mov] is not found on the server"
03-10-2009 09:46 AM
Thanks for the heads up...was a typo in the database. The correct file was included in the zips, so for those of you who downloaded zips your fine.
I've corrected the typo and this file should download correctly.
03-10-2009 10:25 AM
so i am a big moron. where do you vote (first timer)?
03-10-2009 10:32 AM
Because you have less than 50 posts it doesn't allow you to rate. But because you have a film entered in this fest you are eligible, so I just updated your account. You should see the stars for rating the entries now.
03-10-2009 11:25 AM
if you logged in to the system and still don't see it, shoot a pm to larry. if you haven't logged in, then you need to do that before you can vote
03-10-2009 03:22 PM
DVXfest.com - Download Error
File [loss_0002.zip] is not found on the server
No problems if you click again, but I just wanted to let you know about the problem.....