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Type: Posts; User: Brent@DVXU

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  1. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    Yeah, the connection error timeouts were due to...

    Yeah, the connection error timeouts were due to some security settings on the server-side which I have modified. The slow page load times are the next hurdle/gremlin. I have confirmed the server is...
  2. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    Looks like this was server-side issue where a...

    Looks like this was server-side issue where a temporary block was being put on IPs. Happened to me as well yesterday so I was able to work with tech support on server-side to disable that firewall...
  3. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    Thanks for testing. Let me check the logs and...

    Thanks for testing. Let me check the logs and see...
  4. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    Well, I am able to log in to the admin control...

    Well, I am able to log in to the admin control panel again and was able to reply to threads and create a new thread. Hopefully, this latest round of fixes has this back up and running. Please go...
  5. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    Sorry, all. Still working on this. And it has...

    Sorry, all. Still working on this. And it has even gotten worse, I cannot even log on to BMCUSER myself.
  6. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    We have narrowed in what may be causing the...

    We have narrowed in what may be causing the issues with BMCUser, still working on some further upgrades and such....
  7. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    UPDATE: After much pestering and escalating, I...

    UPDATE: After much pestering and escalating, I have finally gotten some traction with the vBulletin support team. I have been working with them of a little under a week on issues that clobbered...
  8. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    Guys, I continue to attempt to work with...

    Guys, I continue to attempt to work with vBulletin support, but no solutions yet so far. Sorry and trust me, I do not want to be spending cycles trying to get support on something that was broken...
  9. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    I wish it were that easy. In order to upgrade...

    I wish it were that easy. In order to upgrade vBulletin, I had to have a bunch up updates done on the server side. And some of those updates are not compatible with the older vBulletin version. ...
  10. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    All, I am getting radio silence from vBulletin...

    All, I am getting radio silence from vBulletin support post-BlackMagicUser upgrade. I am continuing to ping, but silence....
  11. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    Working with vBulletin tech support. I will post...

    Working with vBulletin tech support. I will post when there are updates.
  12. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    I just got an error of...

    I just got an error of "error_x_while_saving_content" when doing a test post. I hit OK, my post did not appear. I refreshed my browser, and then it appeared. To help me gather more data, please...
  13. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    John, I found a John Brawley on BMCUser and...

    John, I found a John Brawley on BMCUser and assume it is you. I was able to send a PM. Please let me know if you received it.
  14. Thread: BMCUser.com

    by Brent@DVXU
    Replies
    94
    Views
    25,704

    We completed the upgrades to the current version...

    We completed the upgrades to the current version of vBulletin software mid-December. I posted to PM me if anything seemed broken. I did not get any PMs.

    I have been routinely checking...
  15. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    All, I have continued to work with server support...

    All, I have continued to work with server support and I have disabled GZIP compression at both the server level and vBulletin admin level. I am hoping this reduces the "cannot decode" error we are...
  16. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    I was unable to connect as well. I continue to...

    I was unable to connect as well. I continue to work with server support on the issue. I am also scheduling the vBulletin upgrade. Sorry for any inconvenience and thanks for the patience.
  17. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    I am the admin for REDUSER.NET as well.... ...

    I am the admin for REDUSER.NET as well.... DVXUSER is the only domain exhibiting these issues, correct.
  18. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    Made some tweaks late last night. I am...

    Made some tweaks late last night. I am continuing to work with support on the server side to resolve. If you experience the issue, please PM me with exact time of the error, Pacific time, so I can...
  19. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    Yes, we will be upgrading to v5 of vBulletin,...

    Yes, we will be upgrading to v5 of vBulletin, likely by the end of next month.

    I believe it might have to do with GZIP compression so I am working with tech support on the server side to explore...
  20. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    Yeah, just hit me now as well. Cleared...

    Yeah, just hit me now as well. Cleared cache/history in Chrome and came back up. Still should not be happening, will dig into it again.
  21. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    My pleasure, combatentropy. Servers are all...

    My pleasure, combatentropy.

    Servers are all running fine, no indications we were maxed out at any point in the last few weeks. As to the 1015 error folks have reported, clearing cookies as well...
  22. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    UDPATE: Well, I got hit with the same loading...

    UDPATE: Well, I got hit with the same loading issue myself in Chrome. After deleting my cookies, it loaded right up. Will continue to investigate...
  23. Thread: Site down

    by Brent@DVXU
    Replies
    90
    Views
    19,261

    Thanks, all, for the info. We will look into it....

    Thanks, all, for the info. We will look into it.

    FWIW, in the coming weeks, we will be updating the vBulletin software for this site. I will give a heads up before we pull the trigger.
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