View Full Version : Anyone dealt with warranty repairs on HVX?
06-01-2007, 08:34 AM
I have developed two issues with my HVX (the firewire port is intermitten, and the rca video out has to have pressure on it to transmit signal.)
I am wondering if anyone has had experience dealing with Panasonic and warranty repairs. I am curious about your experiences. I am mainly concerned with how long you were without you camera.
If it is a lengthy proccess it may be worth it just to pay someone to do the repairs.
Any words of advice?
06-01-2007, 07:58 PM
On that RCA jack, I would try another cable or a new cable first. RCA can fail
easily if the 4 tangs on the plug do not grip the connector tightly.
06-01-2007, 08:05 PM
thanks but I've tried several cables it's definitely the jack.
06-01-2007, 10:59 PM
give them a call . . .
06-02-2007, 07:21 AM
We're you're closest warranty repair station. Give us a call and ask for Andrew. He'll take good care of you.
Specialized Communications Corp.
20940 Twin Springs Drive
Smithsburg, MD 21783-1510 USA
Please visit our new online store at ( http://www.spec-comm.com/store ). New products being added daily!
06-02-2007, 07:47 AM
Yes, I actually had to have my camera replaced. Jan Crittenden Livingston was extremely helpful as was Paul at Armatos in NY. You shouldn't have a problem at all.
06-03-2007, 11:24 AM
Hi, I agree with maverickstunts, Jan was very helpful, I think that Panasonic won my heart with their products and now with their support. 5 Stars!!!.
06-05-2007, 10:05 AM
thank you all for your advice I appreciate it.
06-26-2007, 06:15 AM
spec comm seems pretty well suited to purchase from, Friendly and helpful bunch.
I had my camera in to replace the headphone jack.. took 5 weeks... lucky I had the use of a demo camera during this period... Cheers