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View Full Version : Fixing my HVX200?



lboyce
05-16-2007, 12:24 AM
I'm in a tough spot here. I need a couple things fixed on my HVX200 but I don't know where to go or what to do. My 1 year warranty is long over, but my firewire port is loose or something because I always lose connection from it with my firestore (and I know it's not the firestore. I've tested that) and I now have to tape my batteries on because the little plastic hinges have almost all but bent off (don't ask me how. I have no idea).

Now, from what I hear, there's nothing I can really do about the battery issue, which is okay, I don't mind having to tape the batteries on. I'd prefer not to, but I'll deal with it. But right now, my Firestore is my only acquisition device and I HAVE to have it! Can someone give me some advice on what to do to fix it or how I should go about this? I'm desperate and very stressed about this!

Thank you in advance,
Luke

David Saraceno
05-16-2007, 09:48 AM
Plastic hinges are covered for two years

Spec-Comm
05-16-2007, 11:39 AM
Hi Luke,

Just give us a call and we'll take care of you. Ask for Andrew Hoffman. 800-359-1858

David

lboyce
05-16-2007, 09:27 PM
Thanks, David! I'll give you a call tomorrow! Thank you so much for your help!!