Focus Disaster

[MannHands]

Shooting a feature in New Mexico in the desert, and dust and sand has found its way into the zoom and focus of my HVX. Lining up shots after the desert I've noticed the LCD reads a different number than the actual distance to my subject in focus. In other words, if my subject is 10 feet away, my focus numbers on the LCD will read 12 or 14 feet. Is this even possible?

It leads me to believe that the camera's sensor for focus and the actual focus ring are not connected, or got jarred loose. My focus ring is "crunchy." It's awful.

So I need to get it cleaned, and I'm embarrassed to say the camera is from Bway Photo & Video. Which means, well, I don't know. I really need to call Panasonic when I get home. But anyone know what my options are for a cleaning? Do I have a real warranty?

[Barry_Green]

You probably have a warranty from Canada or Mexico or Japan, depending on where broadway imported it from. Not that it'll do you any good, I can't imagine that sand in the focus ring would be covered by warranty.

For service questions we usually refer people to spec-comm, they're an authorized service center and can probably advise you.

[dvInsight]

Shooting a feature in New Mexico in the desert, and dust and sand has found its way into the zoom and focus of my HVX. ........
But anyone know what my options are for a cleaning? Do I have a real warranty?


Try this link: http://www.digitalislandmedia.com/hvx200_lens_repair.html

Nice step-by-step lens mechanism cleaning instructions for situations like you mentioned above.

Good Luck.
--
Rob