Bad News from Canon

[Noel Evans]

I am sorry.
I hear that it reports, it exists from the manufacturer, and the
release date of XH A1 changed to 11/1.
Please acknowledge it humbly.

My best regards.


Ok so I got this today. Havent called them, doesnt seem much point but the delay is at the manufacturer so I would imagine this effects everyone. The manufacturer being in Japan, so I guess that means about 10 days later in the US and other places.

[rawfa]

Crap!

[meta4]

hmmm, I pre-ordered and if I don't get it before Nov 9th, I don't get it for a few months!

That would suck, I'd have to cancel my pre-order.

Hopefully they'll get through customs fast.

This delay makes me worry though, was something wrong with the first batch? It could be something huge like ois not working, or it could be something tiny like the owners manuals were missing a page.

I just wrote to tapeworkstexas.com to see if they have any info about when they'll get it now.


*biting nails*

[rawfa]

I just sold my FX1 and I was hopping to get my hands on the A1 this week...but aparentely the canons will come out with the sonys. :-(

[Norbert]

11/1.. does that mean January 11th or November 1st?

[rawfa]

11/1.. does that mean January 11th or November 1st?

January 11th?! Man, don't even joke about that.

[Bogdan]

Maybe they are adding some great features last minute, like EVF/image flip... :-)

[meta4]

I just got word back from my retailer (tapeworkstexas.com: they're bad@$$)

Word is that this rumor isn't true on their end, they just spoke with their Canon rep and their pre-orders are still a go for the 25th.

I'm guessing that ncje ordered from someone who didn't secure an early quantity.

Also bog~ the H1 has an evf flip function, I don't see why they'd work to remove it from the software setup. They share the same menus, the A1/G1 both most likely have the same EVF flip as the H1.

Peace out. (So glad I'm still getting mine by the end of the month!)

[ShannonRawls]

Canon doesn't play around with release dates like other manufacturers do.

[Kholi]

Thanks for confirming that, Meta4. I'm looking into using your texas people for the A1 purchase. =D

[surfsup]

Howdy to all! I just wanted to follow up on Meta4's post about the A1 camera. There are still cams available out in Texas, however, they will not be the ones that are shipping on the 25th. Their next allotment of cams will be shipping from Canon on the 31st, arriving in Texas about 3-5 days later.

So...if you are still trying to get in on this initial shipment from Canon you can talk to Jason out there and he would be more than happy to give you the skinny.

Thanks

[Bogdan]

...

Also bog~ the H1 has an evf flip function, I don't see why they'd work to remove it from the software setup. They share the same menus, the A1/G1 both most likely have the same EVF flip as the H1.
...


Oh man, I hope you're right. EVF flip in H1 is very limited and does not work with standard lenses attached. I think it was designed for adapters or lenses which were not released yet, definitely not for Mini35 because that piece of equipment already flips the image, but for sweet $10k.

That's why I hope flip function is implemented in XH cams like it should be.

[Noel Evans]

I just got word back from my retailer (tapeworkstexas.com: they're bad@$$)

Word is that this rumor isn't true on their end, they just spoke with their Canon rep and their pre-orders are still a go for the 25th.

I'm guessing that ncje ordered from someone who didn't secure an early quantity.

Also bog~ the H1 has an evf flip function, I don't see why they'd work to remove it from the software setup. They share the same menus, the A1/G1 both most likely have the same EVF flip as the H1.

Peace out. (So glad I'm still getting mine by the end of the month!)

Sorry mate 25th wasnt even the first date in Japan... you wont get it then .. its a shame but reality. The hold up is in Japan, my retailer is an authorised dealer in Tokyo and now matter how you cut it will get the cam before the US. The company I ordered from has one in store as we speak... I have no time to get there unfortunately.

[meta4]

NCJE

I would re-read surfsup's post, sounds pretty well informed of shipments...

Good luck. Any chance it's just the Japanese version getting slowed?

Either way, I don't feel you have solid enough information to go and start blazing rumors here. I'm sure everyone who pre-ordered can check with their own retailer and find out the truth. Mine has promised me a delivery around two weeks from now. I'm sure you hope I'm right.

[Drew Ott]

I'm hoping the release date stays the same.

[Noel Evans]

NCJE

I would re-read surfsup's post, sounds pretty well informed of shipments...

Good luck. Any chance it's just the Japanese version getting slowed?

Either way, I don't feel you have solid enough information to go and start blazing rumors here. I'm sure everyone who pre-ordered can check with their own retailer and find out the truth. Mine has promised me a delivery around two weeks from now. I'm sure you hope I'm right.

Not sure what you mean there, just trying to pass on whats going on in Japan. The Japanese and US versions are the same NTSC model only the packaging will differ.

Keeping in mind many retailers said three weeks ago that people would have the cam now. If the info I have is not what you want to hear, I can certainly see why, but I would suggest its fairly solid. I would also go as far to state that the US retailers are not 100% of any small delay at this point.

Id be happy if we all got the cam tomorrow on the same day then we can all go out and shoot something and post it up, compare performance notes etc.

[meta4]

Heck yes, that'd be cool. Either way, I'm planning on getting my equipment the firs few days of next month, I also have an XL2 so I can post comparisons.

Peace

[Noel Evans]

I ordered a M2 HD 35mm adapter (sold the letusflip) that should arrive about the end of next week so Ill be itching to give that a run on the cam as well.

[Kholi]

I ordered a M2 HD 35mm adapter (sold the letusflip) that should arrive about the end of next week so Ill be itching to give that a run on the cam as well.

WE'll all be hounding you to post up results with the two together!!! What an AWESOME pairing that's going to be.

Are you getting a firestore or anything like that?

[Elton]

Can't wait to see those two together! Hope you have a good field monitor to focus with.

[meta4]

Looks like they're here already! Yippee!

thread (http://www.dvinfo.net/conf/showthread.php?t=75459&page=3)

[Kholi]

Guess that means you'll have yours soon. I'm crazy jealous!

[Drew Ott]

Not necessarilly. The post you're basing that info off of doesn't really say anything.

[Noel Evans]

Sorry all as I said before I really hope you get your camera soon... tomorrow would be great :P But I am very sceptical.

[meta4]

How does this not say anything?

Just received an email at 7:15pm local time from the merchant asking me to call and verify the order (XH A1). The merchant is a large national brick and mortar chain with stores in my town. The call center lines are said to be answered 24 hours a day, so I called the 1-800 number at 9:00pm local. It was answered by an agent, I gave my order number, bill and ship to address. I did not have to give out my credit card number again, so I know it is legitimate. When I placed the order with this merchant, they confirmed their policy as posted on the website that they do not charge the credit card until they are ready to ship. But the agent said they are ready to ship. They are contacting the credit card company for verification with which I made prearrangements. The agent said the merchandise will ship Monday, October 21st. The release date I thought is not until October 25, but...Monday is what I am told. I specified next day air on the order so if true, Tuesday will be the day. If I don't receive a tracking number by Monday, in fact I will call 1-800 number again to confirm or deny...fingers crossed.

[Emanuel]

Monday is October 23rd. BTW, change the thread's title. I can't believe how it's possible to have this one when the news are quite the opposite! :angry:

[meta4]

Tom updated his post, looks like it might be delayed. Still speculation, but the fact is his didn't ship today like he was told it would. This could be a huge problem for me...*grief*

[Steve Strickland]

It looks like those rumors "blazing" might have actually been true.

[meta4]

Yeah, I just never trust rumors, nobody should. But yes, sometimes rumors do infact turn out to be true. Here's the truth I got from Canon:


Dear Mr. *******:

Thank you for writing to us. We value you as a Canon customer and
appreciate the opportunity to assist you with available information on
the XH A1 camcorder.

We have been informed the estimated ship date to Canon Authorized
Dealers is Oct. 30, 2006 instead of today. We apologize for any
inconvenience this may cause.

We hope this information is helpful to you. Please feel free to contact
us again if you have any other questions or concerns.

Thank you for choosing Canon.

Sincerely,

*****
Technical Support Representative

I sent for and received this from Canon support. They're gonna be late, but only a few days late. Let's see how fast customs can get them through.

[DCCowan]

I ordered mine through B&H a couple of weeks ago... wondering when I will receive mine? I went ahead and preordered knowing this was pretty much the camera for me. I have been using Canon since 2000 but have never made the switch from SD to HD. I do hope that I will have that A1 in my grubby hands sometime in the next two weeks... then it's on to various places all over Arizona for some shots to post links to for all to see.

*says a prayer for Canon (B&H) to ship quickly.*

:grin:

[Noel Evans]

We have been informed the estimated ship date to Canon Authorized
Dealers is Oct. 30, 2006 instead of today. We apologize for any
inconvenience this may cause.

What exactly does Ship to dealers on 30th mean, dealers will have them that day? They will be sent that day? From where? (Meant as a question to Canon on the vagueness of their email to meta4).

Anyway as I said in my initial post the delay reported to me was only ever a few days. I didnt start this thread as a RUMOUR.... the info was second hand but I trust my dealer to tell me the truth and as they are very close to Canon here I trust what they are telling me. The thread was merely intended as a warning to some that may be expecting their cam on a particular date to be used on a job or to be taken on travel. As it turns out, as expected, the info I was given was correct.

Believe me it would just as easy to withhold any information I get and not have to cop a bashing along the way.

[Steve Strickland]

In case you didn't catch my sarcasm, ncje, I'm on your side. I think being in Japan makes your sources a bit more reliable than a US dealer. I'm looking forward to seeing what you can do with this cam. Please keep the info coming.:beer:

[meta4]

I apologize for the bashing, I got a different message from my dealer. But yes, you were right about the delay. We all appreciate your info.

[Noel Evans]

All good!

Some good news from Redrock though yesterday. My M2 adapter with all the bits and pieces will be here on Friday according to Fedex Global express tracking.

Woot!

[Kholi]

Great! You'll have both at the same time to give us the footage!

[ecking]

But still don't forget to give us some non m2 footage, we wanna see what this baby can do on it's own!

[Norbert]

A comparison between with and without M2 (shooting the exact same thing) would be nice.

[Bogdan]

There are some examples posted on the Web and Redrock's forum. Like with any 35mm adapter, it's different world than camera alone. Of course, you loose 10..20% of resolution with the adapter (my educated guess), but you gain so much of artistic quality.

[Noel Evans]

Adapter arrived today. All ready to go. I will do different shots with and without... on the first :P

[rawfa]

So, where do we stand after all? What is the official release date? When will the DEALERS have the cameras ready to be sold? I'm calling the guy at the store every freaking day. I thought the price would be around 3700€ but the guy told me it's around 3000€. I'm really praying for him to be right. I would still have some money left for a 35mm adapter. But I really wish the guy had said that before (he was the one who initially told me it would be 3700€)...I sold my M2 specifically so that I could afford the A1 (and because a big project I had was canceled).

[Norbert]

3000€?? That just can't be right? If that turns out to be true I truely envy you.

[epicedium]

dabs.com in the UK has it listed for £1998 ex vat (2,978.03 euros), which is £2,348 (3,499.71 euros) including UK VAT of 17.5%

[Norbert]

Ah but of course, always with the VAT. :D

[Noel Evans]

So right now I sit here waiting for the call. As of yesterday they were coming today. They said they will call as soon as it arrives.

[DCCowan]

I haven't heard from B&H yet. On pins and needles! :Drogar-BlackEye(DBG:Drogar-Dum(DBG):

[Noel Evans]

Sorry guys just took a quick moment to post this, good news I have my camera. Bad news its sitting in the box and I have a fever of 103F. Been on a drip this morning. :S Hopefully I will be up and more able tomorrow.

[OldCorpse]

Get well soon! And I mean SOON! Can't wait for your reports... :))

[rawfa]

Sorry guys just took a quick moment to post this, good news I have my camera. Bad news its sitting in the box and I have a fever of 103F. Been on a drip this morning. :S Hopefully I will be up and more able tomorrow.

Oh, man. Talk about bad luck. I hope you get well real soon!

[meta4]

According to tracking, my baby is on the truck 'out for delivery'. Given my usual place on her route, I'll have her early this afternoon!!!

I gotta plug TapeWorksTexas.com, they were awesome and got this camera to me really fast.

I also have an XL2 at my disposal so I'll try to set up some comparison shots!!!

Get Well NCJE!!! You gots ta get out and shoot!!!

I am so glad that the delay was about two days!! I have a whole week to play with it before I leave!

[Elton]

That's great news Meta4, please let us know how it goes.

[Noel Evans]

Im awake and ready to roll...stuff soon. Just had initial freakout with the standby / lock switch being on lock.. disables selections on the dial :S

[rawfa]

Glad to hear, Ncje-San. We'll be eagerly waiting for some cool footage (with and without the M2). I was just reading the user's guide...it's like porn for camera aficionados :D

[icicle22]

Im awake and ready to roll...stuff soon. Just had initial freakout with the standby / lock switch being on lock.. disables selections on the dial :S

I did the same thing yesterday. The darn thing would not power on! I was freaking as I have a shoot today!

Then I saw the little standby/lock wheel had been turned to lock. I turned it to standby and it powered on! Serious Freak out!

[meta4]

That's funny, here I thought I'd be the only one to do that! NOOB!


Anyway, is anyone else's onboard mic screen loose from the handle. Doesn't come off, just wiggles quite a bit when pushed???


Be uploading footage soon...hope to test all the setttings.

[Noel Evans]

Anyway, is anyone else's onboard mic screen loose from the handle. Doesn't come off, just wiggles quite a bit when pushed???



Yes. Seems as though there is a little play in it.

[DCCowan]

I haven't heard from B&H yet. On pins and needles! :Drogar-BlackEye(DBG:Drogar-Dum(DBG):

Just got word... will have the A1 by Thursday. :)

[Emanuel]

So, change the title or close the thread. :)

[DCCowan]

Indeed! Good news, now!

*cues "Happy Days Are Here Again"*

:P