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View Full Version : Oh Crap! I Finally Got The Dreaded Red X!


puredrifting
06-01-2006, 08:36 PM
Hi all:

Have now done about 40-50 shooting days with the HVX. I am very comfortable with the workflow. I tried to make DV dubs today with some 720 24PN material that I shot in April that is backed up to two different HDs as well as DVD-R.

Once I load the material back onto a card and insert in the camera for dubs, I am getting the dreaded red Xs on all five clips when viewed as thumbnails in-camera. Why? I tried it three times and yes, I definitely also transfered the .txt file as well.

None of the clips will playback. I tried importing the media into FCP, it only worked on one of the shortest :10 clips. The rest of the clips dump midway through trying to import them into FCP. It says in the manual that these could be the result of the camera losing power while recording? As far as I know, I was operating on AC and did not have any problems. That's what's really weird, all of the five clips have icons and I was able to get the one short clip to import into FCP successfully even though the same clip would not play in camera when loaded to a P2 card. Why would the short clip import into FCP when it showed a red X, yet all off the other four will not import into FCP or play/dub on the camera?

I am totally hosed if I cannot get this material to work. What's also strange is that all of the other five card's worth of material from the same shoot play fine. This was an interview with a person who lives far away for a project that is for a major studio and is due next week.

Any ideas on why I am all of a sudden getting red Xs out off the blue on just this one batch of material? I shot with the same camera yesterday and all was fine, I looked at the footage I shot yesterday this morning, plays fine.

I am stumped. Up until now, I would have sworn that P2 was bulletproof but now, my confidence in the format is really shaken. In my business, this could cost us hundreds of thousands of dollars or even millions if we lose a studio account. Should I slink back to HDV? I don't like it nearly as well but at least I haven't received red Xs from HDV tape.


Best,

Dan

puredrifting
06-02-2006, 09:02 PM
So nobody has dealt with the dreaded red Xs except me? Guess I am hosed.

Dan

Justin Marx
06-02-2006, 11:05 PM
I'm pretty sure you get the red something when the camera is not set in the mode that the footage was shot in..

Your RECORD mode needs to be set to 720 24pN if you want to play back at that. Maybe your set to another format?

With 50 days of shooting, you can not seriously tell me that you delete your p2 card before verifying that the footage is on your computer/hard drive?


- - Justin

puredrifting
06-03-2006, 06:57 PM
Hi Justin:

Footage was shot on P2 cards, transfered to a P2 Store during shooting. Went from P2 Store to Hard drive and dual layer DVD. Both hard drive files and DVD-R files are showing media is corrupt, but only on this one card, not on the other five from the same shoot.

All footage shot in 720 24PN. All footage played back in camera at 720 24PN. I am aware of having the cam set to the correct setting for playback. If you try to playback media and the camera is set incorrectly, it just won't play it back but it won't give you the red Xs in that situation, I have shot many mixed media cards with 720 24PN, 720 60P and 1080 all on the same card, it's not that.

That's what's strange, all of the files seem to be there but something in the XML or headers or somewhere somehow became corrupt. I did not lose power during shoot or pull out card while recording or any of the other common issues, that's why I can't figure out why I have corrupt media.

Thanks for your suggestions.

Dan

dvInsight
06-03-2006, 07:33 PM
Hopefully Jan will answer soon.

Hmmm, but now that I think about it, have you compared the structure of the .txt files of the good clips vs the bad ones? I am just guessing, but maybe everything is ok, but the header of the .txt file got hosed. Anyway, I hope Jan has her ears on, or maybe Barry Green. I would try IMing them immediately.

Good luck, and let us know if what happens.

Rob

David Trenkle
06-03-2006, 08:13 PM
Dan,

Have you tried using a different card to transfer the media to and then playback in camera?

Is it possible that the firmware update for P2 cards wasn't loaded on that card and that could have caused an issue?

Was that card only used once during shooting?

I suppose it is possible that when that card was used for recording and then transfer of data that the process was improper. Ejecting the cards has become for me the critical time in using the cards. I'm only up to 18 days of shooting with the HVX.

Sorry I don't have any ideas for a fix. Just trying to help troubleshoot.

David