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View Full Version : Help - 2 EX1's sent to service come back with different white balance - Help



newadam
01-20-2009, 09:17 AM
I have a shoot tomorrow. I just recently sent my 2 EX1's into Sony for warranty service over the last month. Got one back in December and another a week ago. I am setting up the cameras now. I am using all daylight LED lights from LED-Z. I have used this setup in the past. One of my cameras (an early one where they had to replace the lens), needs to be set to 4000K to match my other one is at 5600K (which looks right). I thought it may be picture profiles, so I reset the profiles on each and only changed white balance. Is there some menu setting I am missing causing this. I would rather it be user error than have to send my camera back in. When I set both cameras to 5600k the one which had the lens replaced looks reddish yellow and the black chair looks browninh (looks like the IR issues, but I am using LED coollights.

Anyone with input?

Adam

ESTEBEVERDE
01-20-2009, 12:45 PM
Have you tried reflashing them?

tonykart125
01-20-2009, 01:14 PM
are you using an auto white balance or manually setting the white balance?