HVX200 will not power off

[skube67]

I called technical support, but the engineers are not available right now.

I was shooting tonight- the camera was on for about 2 hours straight, and about 45 minutes had been recorded to the p2 cards. I looked down at the screen and the camera was recording. I figured I must have accidentally pressed the record button, but the recording would not stop. When I tried to power down the camera, it wouldn't turn off. I could only get the camera to turn off when I removed the battery.

So, I removed the cards, put the battery back in and the problem persisted. I noticed that I also do not have access to the menu or any of the buttons on the top. The buttons on the side work fine, however.

Changing batteries did not help, nor did using AC power. I pressed the reset button to no avail.

I'm going to have to take in for repair, aren't I?

Thanks.

[dissentfilms]

I also am having the same issues, I cannot access the menu in camera mode, I cannot turn off the camera sometimes, and I cannot change the Counter settings....

This is really weird...?

Any answers...?

I also tried updating the software, that worked fine, but the problems persisted...

HELP!

[Dick Campbell]

this problem has been reported here - the camera will have to go to the shop.

[Barry_Green]

Yep, needs to go see the repair doctor.

[Richard Allen Crook]

This just happened to me today. Crapola. When I turn the camera on, it immediately goes to record and I can only stop it by removing the battery. The record buttons do not work. I tried powering on without a P2 card in it and it started fine, but I now it won't start recording.

I see it's not uncommon. Guess I'll contact Panasonic since it's under warranty. But this really throws a wrench in things. Do they offer loner cams while repairs are happening? How long is the wait time?

All I can say is...ugh.

[sean guerrero]

I had the exact problems . I had a 4yr. Mac warranty in New Jersy ,fixwd for no charge.
I waited THREE MONTHS to get it back.,then when I did get the camera back everything worked except I had zoom creep. The autozoom when tight goes wide automatically. If I
hold the toggle half way I can stop it but Ive learned to live with it instead of waiting
another three months! Buy a Mac warranty if buying new!!!!!

Get ready to send it out. sorry to hear.........

[wgzn]

i had a similar problem with a rental hvx a few months ago. once you started recording, the only way to stop was to yank the battery, then you had to repower and go in and do a repair clip to fix what you just shot...

[docrock]

Have all these issues been with the original 200s or also with the 200a model?

We are considering picking up another HVX (used) and just curious if this is something that creeps up or happens without warning? Also, if it's relegated only to the original model?

Thanks...seemed like alot of issues fairly quickly...until I read the post dates:)

J

[Barry_Green]

I don't think I've heard any reports of it happening on the 200A...

[pedroiban]

i have this problem on hvx200e pal too..

was it solved ?how?
how much did the repair cost?
thanks

[sean guerrero]

my brother has the same camera and is now having the same problems!!!!! Is Panasonic aware
of this function problem, to purchase this camera only to find out they didnt work out this flaw should be brought to their attention and repaired for free.....

[pedroiban]

i second that . it's clearly a defect from factory .

my camera has less than 100 hours .



my camera is at the shop now

check some other threads ,
and try to hit REC CHK button a few times. it may help..

[GreenWire]

I am having this exact problem. =0( All of the footage that was being shot during the error becomes corrupted, and there is no way to access any menu features.

I live in Chicago, does anyone know of a good place to get it repaired? Thanks!

Also, My camera is the HVX-200Pa.

[pedroiban]

i repaired mine myself reseating top op pcb connections and cleaning

look for other threads in this forum.
Thanks to DJDecay

[68bird]

pedroiban can you give more detail about the repair for people who have had this issue to help them out

[DJDecay]

I have a dis-assembly guide somewhere on this forum, but only for those who can handle it, and who's cameras are not mission critical.

http://www.dvxuser.com/V6/showthread.php?t=177130

If you google well, you can also find the SM PDF links on the web, just don't pay those rip-off sites $10 for the same content, if you want to pay for the service manual, get the real Panasonic service manual CD which is a HUGE CD filled with software and step-by-step stuff.

[pedroiban]

i opened and reseated some connections.
i found some very very thin hairs on connectors.
but it can come for corrosion too

dont remove everything because some disconnections can lead to camera needing calibration.
mostly top op pcb connections did it for me.
it will eventually void your garanty.

work slowly and get some cups to keep things organised.
it took me 2 hours following threads on this forum.

but AFAIK my cam is ok now


sorry for my english btw.

[rtparedes]

I am having the same problems as all of you guys. Any sugestions before send it to the shop and how much will cost my model is AG-HVX200P This happens to this models?

[milleto]

same problem here.....really really sucks..mine is HVX200A..about 140 hrs on it....I tried reseating connection as mention above but still same problem. Does anyone knows which is the exact conection I must repair...have no money..i'm in south america...and have a shoot in 2 days....arrrrrrrrr

going crazy....

[Spec-Comm]

Hello all,

Panasonic's recommended repair for this issue includes replacing a few parts, and we do any alignments needed after the repair. This specific repair usually runs under 500.00. Given that there are no unrelated issues, or underlying problems... very rarely, these "symptoms" are caused by a board rather than the cables.

Quick turnaround is very important. You can expect an estimate within 2 days, and one week turnaround after approval. We keep these parts in stock (of course, parts availability are subject to change).

Please feel free to call our service department with any questions. Keep in mind that we are in Maryland (East coast).

Best,

Jasmine Moore
Administrative Assistant
Specialized Communications / Noventri
20940 Twin Springs Dr.
Smithsburg, MD 21783-1510 USA
800-359-1858 (US)
301-790-0103
Fax: 301-790-0173
jasminem@spec-comm.com
www.spec-comm.com
www.noventri.com

[milleto]

thanks for responding...unfortunatle I'm in Venezuela at the moment and it is very hard finding a Panasonic repair site in here..besides it will cost an eye....

I'm sure its something simple..camera works perfect in tape mode....basically the only thing not working is the P2 slots loading up...should be a cable..but which one? I'm sure I could fix it myself if someone just point at the cable to be replaced or fixed...I already open up the camera twice and reseated all connections but problem still persist.

again..tape mode is good..so I guess I'll have to shoot SD untill I fing a way to fix this.

Please if anyone have an idea of which is the cable or connection responsible for this issue it will be apprecciated.

Thanks