Problem with P2 Media

[ECKlein]

We just got new computers w/ Adobe Production Premium CS3 installed and I've installed the driver for the Panasonic AJ-PCD20, but I'm still unable to see the media on the P2 cards. The card reader shows up in "My Computer" but when I click on it it starts to install the drivers and then I get an error message thaat the wizard was interrupted before panasonic P2 Drivers coud be completely installed.

The computer is a Dell T7400 w/ Intel Xeon quad-core processors @ 3 Ghz running XP Pro x64 with 8 GB of Ram and an 800 GB Hard Drive.

I've also have the P2 Viewer installed. I can see that there is media on the P2 cards, but can't play the media with the viewer.

Any help will be much appreciated. If I wasn't already bald, I'd of pulled out all of my hair.

[Averdahl]

Upgrade Premiere Pro to 3.2 by going to Help > Updates.

Premiere Pro CS3 got the ability to read and edit DVCPro HD in version 3.1, so Premiere Pro CS3 cannot edit your footage without updating Premiere Pro to 3.2.

/Roger

[ECKlein]

Roger, the problem isn't with Premiere, but with the computer in general. Any thoughts?

[Averdahl]

Roger, the problem isn't with Premiere, but with the computer in general. Any thoughts?
O.k! :)

How is the Panasonic AJ-PCD20 connected, FireWire or USB? If FireWire, try to connect it via USB or vice versa. That may solve the issue.

I have had similar issues with external HDD's. When connected to FireWire the data rate is very slow compared to the data rates if i connect the same external HDD to USB. On some computers it is the other way around, slow data rates with USB and higher data rates with Firewire. I have never been able to figure out why...

Maybe the most important question: Is XP Pro x64 a supported OS with the Panasonic AJ-PCD20?

/Roger

[ECKlein]

It's connected via USB. I'll need to research the XP Pro x64 compatibility issue. Thanks.

[ECKlein]

Turns out that the computer was incorrectly naming the drives of the P2 card reader. A tech renamed the drives...works like a charm.

[RODBABY]

O.k!
Maybe the most important question: Is XP Pro x64 a supported OS with the Panasonic AJ-PCD20?
/Roger

"P2 Driver Software doesn't support Windows XP x64(64bit)."
Refer https://eww.pavc.panasonic.co.jp/pro-av/support/cs/csregistp2m/ep2main/pcdriver_e.htm

I installed Avid MC V3 on a HPXW8600 XP Pro64.
Then tried to install the P2 Driver Software for Windows XP/Vista(32bit) from the above link and it did not install.
I then connected a AJ-PCD20 USB2 and it worked fine may be the drivers came with the Avid install ??
The OS recognized the product correctly.