Please Help Gather Data to Help Diagnose HPX/P2 Audio Problem

[ullanta]

Greetings! As you may have heard, some people are experiencing a problem where a low-level beep infects the audio when recording to P2 cards on the HPX.

Please perform the following simple test:

Put on your headphones, set your audio 1&2 inputs for XLR line in, set your audio gains to max with nothing connected, and listen while stopping and starting recording to your P2 cards.

See if you hear a distinct difference in sound when you stop and start recording. Please respond then to the survey; and if you do hear a difference in sound, can you please post some details to characterize it? Please also mention, if possible, what differences you hear with different cards and different slots. Also, please tell us the approximate purchase date of the camera and the beginning of the serial number.

Please DO NOT POST in this thread and DO NOT ANSWER THE SURVEY if you haven't performed the exact controlled test specified. We really need to try to pin this down accurately, and controlling conditions is important.

Thank you!
Barry

[jcoxshooter]

Ran your test and had no problems. My camera is only week or two old and we use 8gb and 4gb cards. I tested both in all slots. Just fyi we also tested recording audio for about a hour on all 4 channels at different times today on all cards/slots with no problem.

[hunter richards]

I havent had any audio problems.

[J P]

I noticed this problem on the HVX200. The beeping was VERY faint and I assumed it was not being recorded. I never looked into it any further.

[upreyes]

HPX 500:
No Problems with 8GB and 16GB cards

Ser.No: J7TSxxxxx
Date of Purchase: 11/07
Firmware: 4726d


HVX 200E:

With 8GB cards a faint beeping sound with high frequency and fast repetition while recording. Sound hearable at playback.

With 16GB cards a faint beeping sound with high frequency and slow repetition while recording. Sound hearable at playback.

SerNo: E6TCxxxxx
Date of Purchase: 07/06
Firmware: 4598g


philip