Brand new cam + idiot = scratched lens. Repairs in Australia?

[foob]

it's been less than 4 hours since the battery has been charged for the first time.

I have scratched the lense on my AG-DVX102B. (same as AG-DVX100B for the PAL market)

Simply by trying to fit the lens cap on securely and it slipping. The lens cap is fiddly and it slipped as I was trying to get the thing to stay on securely.

I honestly can't believe I've done it :( I was just going through the manual religiously, trying out the new features carefully. All was going great. I had recorded some stuff and I was sooo in love with the cam.

Feel free to call me an idiot, I deserve it.

What I want to know now is how much it'll cost to repair it :(

I guess I'll give Panasonic Australia a call tomorrow, but I don't think it's gonna be nice. Are there third parties that repair these things too? Either that or I need to sell it, stating that it has a small scratch on the beautiful lens...

A mere few hours of playing with the machine.
I feel like dying...

[THoff]

It may not be scratched, it may simply be plastic residue from contact with the lens cover.

I have had what I thought was a scratch on one of my DSLR lenses, it didn't budge when I ran my finger over it to see if I could feel the depth of it, but I was able to completely remove the "scratch" with a lens pen.

[foob]

Hi THoff
I tried wiping it with a special clean lens cloth (Pec Pad).

I took care not to even get my oils on the part of the cloth I would be using to clean it.

My heart sank.
A small scratch remains :(

[Oedipax]

Ouch. A tough lesson, but another example of why a UV filter should be placed on that sucker immediately.

[Moseph]

i've heard that if you use the ND filter (s) you can make a very very small scratch unnoticeable in the footage.

[nocoast]

^yeah and you will also lose any chance at shooting in medium-low lit conditions...

[Attic6]

If memory serves me correctly, i read somewhere that the front bit of glass is just flat glass to protect all the stuff behind it, so it should be a pretty simple and cheap thing to replace/take out and clean, i would remove it myself and have a look, but then again i "break" plenty of stuff myself that i shouldn't.

Hold on, i'll take mine out and have a look inside... and see what that bit does...

[Attic6]

Nope, that is part of the lens system. Give your local guys a shout.

Good Luck

[ben-s]

Hi Foob,
The same thing happened to one of my work cameras - new camera, someone slipped while fitting the cap, then we found what looked like a scratch on the lens.
Lived with it for a couple of months, and it had very little effect on the footage, then I bought a lenspen for my own cameras, and decided to try it.
Came off on the second pass.

I doubt that your lens is actually scratched, so get a lenspen (www.lenspen.com), they are quite cheap and very versatile, so it will be money well spent even if it doesn't fix the camera this time.
Hope this helps.

[Moseph]

yeah, it does take quite a bit of force to scratch a lens with a plastic lens cap. that type of plastic is definitely much softer than optical glass so i would try the lens pen idea.

[Steve Laramie]

hah dont feel dumb my first day with my xl2 a tv dropped on it crushing it

[Super Trooper]

hah dont feel dumb my first day with my xl2 a tv dropped on it crushing it

:grin:

Sorry, but that is just too funny.

Did you replace it or what? :2vrolijk_08:

[bwest]

NO WAY ITS SCRATCHED DUDE!
get a chamois and some hot breath!